New Email Security Measures
All Protected Health Information (PHI) will now be sent through encrypted email.
Take the following steps to ensure you receive important messages from DUTCH Test.
- Ask your system administrator (IT) to add @dutchtest.com as a trusted sender to your email network.
- Review your spam folder for DUTCH Test emails you may have missed.
What do encrypted emails look like?
The experience is different depending on your email service.
Office 365, Outlook Web App, or Hotmail
No action is required. The email will simply open, with a small notice stating that the email is encrypted.
Gmail, Yahoo or other systems
You will get an email with a link notifying you that you're received an encrypted email. Access the website to receive a one-time passcode that you will use to view the encrypted message.
If you have specific questions about your facility's email system, please contact your system administrator.
For all other questions, please reach out to our customer service line at 503-687-2050 or email us at questions@dutchtest.com.
